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3 fundamental steps to prepare the implementation of an ITSM

Updated: Aug 23, 2018

Having an ITSM culture in place will allow organizations to:

• Reduce IT costs

• Improve quality of service, customer satisfaction, governance, reduce risk and Improve flexibility

• Increase competitive advantage and agility for new IT services

But what are the 3 fundamental steps to prepare the implementation of an ITSM?



#itsm #itilimplementation #itgovernance #itmanagement #itserviceimprovement #itstrategy #itil

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